Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to talk to us about a poker site we cover? Here's how to get in touch and what to expect once you do.
The Best Way to Reach Us
Email is the most reliable way to contact our team. Write to us at [email protected] and we'll aim to get back to you within two working days. If you can tell us the reason for your message up front — a factual correction, a partnership query, general feedback — we can route it to the right person faster.
What You Can Get in Touch About
- Review accuracy — If you think we've got a detail wrong on any of the online poker sites we cover, such as a bonus term, a licensing claim, or a payment method, tell us and we'll check it against our sources.
- Ranking and methodology questions — If you'd like to understand why a site sits where it does in our rankings, or want more detail on how we scored it, we're happy to explain.
- Content suggestions — If there's a poker site, payment method, or topic you'd like us to look at, such as crypto deposits, rakeback structures, or mobile app performance, let us know.
- Partnership and commercial enquiries — If you represent a poker operator or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We can point you toward support resources, and you can also call the National Council on Problem Gambling helpline at 1-800-GAMBLER at any time.
How We Handle Your Message
A real person on our team reads every email we receive. We don't rely on automated replies to stand in for an actual response. Our target is to reply within two working days, though this can stretch slightly during busier periods.
A Note on How We Cover Poker Sites
Our reviews and rankings are researched independently, and some of the poker sites we feature pay us a commission when a reader signs up through our links. That relationship never decides where a site lands in our rankings — positions are based on the factors we set out to assess, such as game variety, traffic, software quality, and deposit and withdrawal options. If you have questions about how a specific site was scored, or you've noticed something in a review that seems off, that's exactly the kind of message we want to receive.
If your enquiry relates to something outside poker reviews, such as our coverage of casino sites, you may find it useful to browse our page on Best Non GamStop Casinos first, in case your question is already answered there.
Before You Get in Touch: Age and Responsible Play
Our content is intended for adults of legal gambling age. Most regulated states in the US set the minimum age for real money online poker at 21, though a small number use 18 — always check the rules in your own state before playing. If any message you send us relates to a concern about your own play or someone else's, please mention it clearly. We take that seriously and will not treat it as a routine enquiry. Gambling should stay within what you can comfortably afford to lose, and no poker site, bonus, or strategy changes that basic reality.
Ready to Send Your Message?
Whether it's a quick question, a correction, or something more involved, we'd rather hear from you than have you leave with doubts about what we've published. Email us whenever suits you — there's no rush, and no pressure to follow up if you decide not to.